Privacy Policy

Last updated: 01.01.2026

At turpaket.com, we attach great importance to the protection of our users’ personal data. This Privacy Policy explains how the information we collect while you use our website is processed and protected.

1. Information We Collect

Turpaket.com may collect the following information:

• First name, last name and contact details (phone, e-mail)
• IP address, device information, approximate location data
• Search history on the website (destination, dates, number of travelers)
• Information you provide via reservation or request forms

Your credit card details are not stored on our website. Payments are processed through trusted payment providers.

2. Purposes of Use

The collected information is used for the following purposes:

• To show suitable flight and hotel options
• To process your request and communicate with you
• To provide advertising, campaign and remarketing suggestions
• To improve our services and enhance user experience

3. Sharing with Third Parties

Your personal data may be shared only in the following situations:

• With our partners (hotels, agencies, airlines) for reservation processing
• Where required by law or by competent authorities
• With advertising and analytics service providers (Google, Meta, etc.)

4. Use of Cookies

Turpaket.com uses cookies to improve user experience. You can disable cookies in your browser settings; however, some features of the website may not function properly if cookies are disabled.

5. Data Retention

The collected data is stored in line with legal obligations and service requirements, and is then securely deleted after the retention periods expire.

6. User Rights

You may, at any time:

• Request access to your personal data,
• Request correction, deletion or restriction of processing,
• Opt out of marketing communications.

For your requests, please contact us:

E-mail: info@gotravel.az

7. Security

Your data is protected by SSL certificate, encryption and various security measures. Regular checks are carried out to reduce the risk of unauthorized access.

8. Contact

If you have any questions, you can contact us at:

Turpaket.com
Phone: +994 55 636 63 33
WhatsApp: +994 55 636 63 33
E-mail: info@gotravel.az